Privacy Policy
Effective Date: August 23, 2026
Sanare Lab ("Sanare Lab," "we," "us," or "our") operates the website sanarewellness.net (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or purchase our products. We are committed to protecting your privacy and complying with applicable data protection laws, including the European Union General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
By accessing or using our Site, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site.
1. Information We Collect
We collect several types of information from and about users of our Site:
1.1 Personal Information You Provide
- Contact details: name, email address, shipping and billing address, and telephone number.
- Order information: products purchased, order value, and transaction history.
- Payment information: payment card details are collected and processed directly by our third-party payment processor. We do not store full payment card numbers on our servers.
- Account information: username and password if you create an account.
- Communications: information you provide when you contact customer support or subscribe to our newsletter.
1.2 Information Collected Automatically
- Usage data: pages viewed, time spent on the Site, links clicked, and referring URLs.
- Device data: IP address, browser type, operating system, and device identifiers.
- Cookies and similar technologies: as described in Section 6 below.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process, fulfill, and deliver your orders.
- To communicate with you about your orders, products, and services.
- To provide customer support and respond to your inquiries.
- To send you marketing communications where you have consented to receive them.
- To improve and personalize your experience on our Site.
- To detect, prevent, and address fraud, security issues, and technical problems.
- To comply with legal obligations and enforce our Terms of Service.
3. Legal Bases for Processing (GDPR)
Where the GDPR applies, we process your personal data on the following legal bases: performance of a contract (to fulfill your orders), your consent (for marketing), our legitimate interests (to operate and improve our business), and compliance with legal obligations.
4. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service providers: payment processors, shipping carriers, hosting providers, and analytics providers who perform services on our behalf.
- Legal and regulatory authorities: where required by law, court order, or to protect our rights.
- Business transfers: in connection with a merger, acquisition, or sale of assets.
All third-party service providers are contractually required to protect your information and use it only for the purposes we specify.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Policy, including to satisfy legal, accounting, or reporting requirements. Order and transaction records are typically retained for the period required by applicable tax and commercial law.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to operate the Site, remember your preferences, analyze traffic, and support marketing. Cookies fall into the following categories: strictly necessary, performance/analytics, functionality, and advertising. You can manage or disable cookies through your browser settings, though some features of the Site may not function properly if you do so.
7. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: request a copy of the personal data we hold about you.
- Correction: request that we correct inaccurate or incomplete data.
- Deletion: request that we delete your personal data.
- Restriction and objection: request that we restrict or object to certain processing.
- Data portability: request a copy of your data in a portable format.
- Withdraw consent: withdraw consent to marketing at any time.
- CCPA rights: California residents have the right to know, delete, and opt out of the sale of personal information (we do not sell personal information), and the right not to be discriminated against for exercising these rights.
To exercise any of these rights, contact us at support@sanarelab.com. We will respond within the timeframes required by applicable law.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Payment transactions are encrypted using SSL technology. However, no method of transmission over the Internet is 100% secure.
9. International Data Transfers
Your information may be transferred to, and processed in, countries other than your country of residence. Where required, we use appropriate safeguards for such transfers.
10. Children's Privacy
Our Site is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the revised version on this page with an updated "Effective Date."
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Sanare Lab
Email: support@sanarelab.com
Location: Miami, Florida, United States